Resources for Care

Practice Cases

Composite pastoral situations written for practice and discussion — none describe real, identifiable people. Each case names its pace and harm domains, walks through a response, and ends with reflection questions for individual study or clergy groups.

Cases 01–10

Pastoral Care Cases

Practice receiving, assessing, and accompanying people and communities experiencing AI-related distress, disruption, or harm.

01

When Work Disappears

Automation, identity, and a crisis of worth

Marcus has driven long-haul routes for thirty years. His company moved to autonomous freight, and his route is gone. “I did everything I was supposed to do. What exactly am I still for?”

Pace: Acute concern emerging from a slow loss Harm domains: Spiritual, Emotional, Financial, Relational

02

My Best Friend Is an App

Adolescent attachment, safeguarding, and family concern

Fifteen-year-old Eli calls his AI companion his best friend — and lately, his girlfriend. His youth leader is the only adult he has told about the “really blue nights.”

Pace: Slow erosion with possible escalation Harm domains: Emotional, Relational, Spiritual, Safeguarding

03

Hearing Her Voice Again

AI-mediated grief and continuing bonds

A grieving spouse has built a chatbot from a lost loved one’s texts and voicemails, trying to hear her voice again. Where does comfort end and captivity begin?

Pace: Slow erosion Harm domains: Emotional, Relational, Spiritual, Privacy

04

The Photos Aren’t Real

Deepfake extortion and acute crisis response

A parishioner arrives in the office in acute distress: someone is threatening to send fabricated, explicit images to everyone they know. Evidence, safety, and shame — in that order.

Pace: Acute incident Harm domains: Emotional, Reputational, Relational, Financial, Safeguarding

05

It’s All Over the Group Chat

Disinformation inside a congregation

An AI-generated story about the congregation is spreading through members’ group chats, and people are taking sides. Repairing trust when the damage is communal.

Pace: Acute incident with long-term relational harm Harm domains: Relational, Institutional, Reputational, Emotional, Spiritual

06

The Grandson on the Phone

Voice-clone fraud, elder shame, and family trust

Ruth heard her grandson’s voice and sent $8,400 to scammers. Now a second scam is underway, her family questions her independence, and she no longer trusts her own ears.

Pace: Acute incident with continuing vulnerability Harm domains: Financial, Emotional, Relational, Reputational

07

The Bot Said Submission Was Faithful

Intimate-partner abuse, spiritual authority, and AI counsel

A religious chatbot keeps telling Maya to submit, forgive, and pray privately while her husband’s coercive control escalates. Seeking safety now feels like spiritual failure.

Pace: Acute safety concern within a long pattern Harm domains: Physical, Emotional, Spiritual, Relational, Safeguarding

08

The Only One Who Believes Me

Chatbot reinforcement, fear, and possible mental-health crisis

A chatbot has elaborated Jordan’s frightening surveillance beliefs, encouraged evidence-gathering, and contributed to isolation. Now Jordan says there may be a need to “act before they act.”

Pace: Escalating over several weeks Harm domains: Emotional, Relational, Spiritual, Physical safety

09

Her Prayer Request Became Training Data

Confidential disclosure, data exposure, and institutional betrayal

A volunteer put confidential prayer requests into an AI tool. Details resembling Imani’s custody dispute then surfaced in a generated training example shared among church staff.

Pace: Acute discovery with long-term consequences Harm domains: Emotional, Relational, Institutional, Reputational, Privacy

10

Lost in Translation

AI translation, immigration fear, and high-stakes uncertainty

Conflicting AI translations of a time-sensitive immigration notice have thrown Samir’s family into crisis. The church must help without treating generated translation as legal advice.

Pace: Time-sensitive crisis Harm domains: Legal, Emotional, Financial, Relational, Institutional

Cases 11–15

Clergy Use of AI

Practice discerning faithful boundaries around preaching, consultation, communication, prayer, and leadership decisions.

11

Whose Sermon Is It?

AI assistance, pastoral authorship, and congregational trust

A pastor’s use of AI grows from brainstorming into full sermon drafting in her own voice, raising questions about formation, factual accuracy, disclosure, and trust.

Pace: Slow normalization brought into focus by a public question Harm domains: Spiritual, Relational, Institutional, Reputational

12

The Case I Put Into the Chatbot

Pastoral consultation, confidentiality, and the desire for help

A solo pastor uses a chatbot as a reflection partner, but locally identifiable pastoral details and confident clinical language expose the limits of AI consultation.

Pace: Routine practice discovered after a sensitive encounter Harm domains: Relational, Institutional, Spiritual, Reputational, Privacy

13

The Perfect Pastoral Email

AI-assisted communication, authenticity, and relational presence

An AI-drafted condolence communicates exactly the right words, then creates a relational rupture when the recipient learns how little personal attention preceded it.

Pace: Slow normalization interrupted by a relational rupture Harm domains: Relational, Emotional, Spiritual, Reputational

14

A Prayer That Never Passed Through Me

Generated prayer, spiritual leadership, and the work of formation

A chaplain finds that generated prayers can widen language and sustain ministry, but may also bypass the interior work that forms a spiritual leader.

Pace: Slow dependence revealed during worship Harm domains: Spiritual, Relational, Vocational, Institutional

15

The Candidate the System Ranked Last

AI-assisted discernment, hidden bias, and accountable leadership

A church hiring committee discovers that an apparently objective AI ranking has reproduced hidden preferences and already shaped whose application receives attention.

Pace: Routine administrative use with a consequential decision Harm domains: Institutional, Relational, Reputational, Financial, Spiritual

The complete downloadable library

Twenty-two reviewed case studies in a single printable collection for clergy gatherings and formation programs.

Download the collection (PDF)